Backing Up Your Data
We recommend that you store your critical and work related data on our file systems especially when working remotely. See below for further details.
Accessing Your CS H Drive
We recommend that you store your CS-related data on your H drive when working remotely.
To access your H drive on our CS file systems you must be connected to either CSwall or CSwall2.
1.Open Explorer from the Start button, and right-click This PC.
2. Select Map Network Drive.
3. Select H from Drive and enter \\smbhelp.cs.ucl.ac.uk\username into Folder where username is your CS username (not your UCL one). Select Connect using different credentials and optionally Reconnect at sign-in.
4. You must login with your CS username. To do this select More Choices.
5. Select Use a different account.
6. Enter your username in the format CS\username, for example CS\bertieb, and your password. Optionally select Remember my credentials.
Creating Shortcuts to Drive H
Creating shortcuts allows you to find your files and folders quickly.
1. Right-click your desktop, select New and then Shortcut.
2. Select Browse.
3. Choose Drive H.
4. Select the relevant folder from drive H.
5. Select Next to confirm the folder.
6. Enter a description for the shortcut.
7. A shortcut is created on your desktop.
Copying files using filezilla
If not already installed install using your package manager.
Ubuntu (Debian like distributions):
sudo apt-get install filezilla
sudo dnf install filezilla
sudo yum install epel-release sudo yum install filezilla
Once installed start filezilla and fill in the connection details.
For Host, taught students should use sftp://knuckles.cs.ucl.ac.uk and all others sftp://tails.cs.ucl.ac.uk.
Username is your CS login name.
Password your CS Linux password.
Then click quick connect. Use the left and right file selection boxes to select the locate and remote directories reqired, Double clicking on a file from the Local site will copy to the remote and double clicking on a remote file will copy it to the local site.
Copying files using sftp
Connecting to a sftp server
- Open a connection to the remote server
- If prompted type in your password or pass phrase
- When you have finished copying file disconnected from the server using the bye command
Copying a file from a remote system
Connect to the remote system.
Change to the directory on local system where you want the files copied to.
sftp> lcd sftp> lpwd stfp> lls
- Change to the source directory on the remote system
stfp> cd stfp> pwd sftp> ls
- Copy the file using the get command
sftp> get stfp> lls
Copying a file from a remote system
Connect to the remote system
Change to the directory on local system where the local file resides
sftp> lcd sftp> lpwd stfp> lls
- Change to the destination directory on the remote system
stfp> cd stfp> pwd sftp> ls
- Copy the file using the put command
sftp> put stfp> ls
Copy the local file “readme.txt” in the directory /home/neil to the directory /tmp/neil on the remote server “tails.cs.ucl.ac.uk.
$ sftp email@example.com firstname.lastname@example.org's password: Connected to tails.cs.ucl.ac.uk. sftp> lcd /home/neil sftp> lpwd Local working directory: /home/neil sftp> lls perl5 readme.txt sftp> cd /tmp/neil sftp> pwd Remote working directory: /tmp/neil sftp> ls sftp> put readme.txt Uploading readme.txt to /tmp/neil/readme.txt readme.txt 100% 324 443.2KB/s 00:00 sftp> ls readme.txt sftp> bye
For more information see manual page “man sftp”
Laptop Backups (Druva inSync)
Druva inSync is our laptop backup service, available to CS staff and researchers, which is compatible with:
- All versions of Windows from Windows 7 onwards
- Flavours of Linux (Centos 7.1, 6.6 (64-bit), Ubuntu 14.04 , 15.04 (64-bit))
- OSX from OSX 10.8 (Lion)
- Mobile devices (Windows 8.x, iPhone, Android 4.x, 5.x and iOS 8.x, 7.x,6.x)
- 100GB storage per user
- Multiple device support
- Sharing Files
Note: The 100GB storage above is total per user and not per device
Upgrade from Older Clients:
Upgrade to 5.3 works from version 4.5 upwards. Devices that were running Druva Insync client older than 4.5 should be uninstalled and need to be setup from scratch as the upgrade will not work. Once the older client is uninstalled delete the C:\Insync4 folder and restart the device. Once restarted, install the new Druva Insync client 5.3 as per the above instructions.
Just like any other back up service you can access the Insync service using your favourite web browser. Please use the below link to access the service using a web browser:
Send an email containing your Full name and email address with subject line: Request for Druva Insync Backup to email@example.com.
We recommend that you have one email address linked to multiple backup devices so that you can access all your devices in one place. Typically one user license can have any number of devices linked to it. For more information email firstname.lastname@example.org
Accessing or Downloading the client:
Note: inSync client 5.5 does not support 32-bit Linux OS. If you want to backup your 32-bit Linux computer, please email CS Helpdesk at email@example.com
Alternative Download links:
Some users may still be using inSync clients older than 4.5.1 and their profiles may not sync with existing server. Please install the new clients as per the above instructions or email firstname.lastname@example.org for further help with installing client to back up your data.
Installing inSync client on Windows
Once downloaded start the installer and follow the Installation Wizard to complete the following specified tasks:
- Accept the end user license agreement.
- Select the folder to which you want to install the inSync client.
- Select the shortcuts such as Desktop and Quick Launch Bar to access the inSync client.
After the installation is complete, you must activate the inSync client. For more information on activating the inSync client, see below (Activating inSync client).
Installing inSync client on a Mac
Double-click to mount the downloaded .dmg file. Double-click the installer inside the mounted volume and follow the Installation Wizard to complete the specified tasks:
- Accept the end user license agreement.
- Select the disk to which you want to install the inSync client.
After the installation is complete, you must activate the inSync client. For more information on activating the inSync client, see below (Activating inSync Client).
Installing inSync client on Linux
To install the inSync client on Linux
- On the terminal, type cd <directory>. In the command, <directory> is the path to the folder where you have downloaded the inSync Client installer.
- Install inSync client as follows:
On Ubuntu, type:
sudo dpkg –I <pakage name>
On CentOS or RHEL, type:
rpm –ivh <package name>
In the commands, <package name> represents the file name along with the file extension of the installation package.
- (Only for Ubuntu) Install the libgnome2-0 library and restart the computer. Use the following command to install the library:
sudo apt-get install libgnome2-0
After the installation is complete, you must activate the inSync client.
About inSync account activation email
To use inSync client, you must have an inSync account. This account is created by TSG. When we create your account, you will receive an email with the account details. This email is called the inSync account activation email and contains the following information:
- Link to download the inSync client installer.
- URL to access the inSync server.
- Email address and password to activate inSync client and access inSync Web.
Note: It is recommended that you use your CS email ID and save this email for furture reference.
Activating inSync client on your first device
When you activate inSync client on your device, you establish a connection between your device and the inSync server. The wizard-driven activation is initiated immediately after the installation of inSync Client is complete. However, you can choose to activate inSync client later.
Note: If you choose to activate inSync client later, click the inSync client icon to open the Activating Druva inSync window.
Before you begin:
- Keep your inSync activation email handy. If you did not receive the activation email, contact email@example.com.
Druva Insync 5.5 Activation:
It can be done in two ways:
- Using any email ID and password
- Using the activation keys sent to you in an email.
Below is the screenshot of the email that you will receive:
To activate inSync client on your first device
- On the Activating Druva inSync window, enter the Server URL, Email, and Password provided in the activation email.
- Click Activate.
- If required, you are prompted for proxy server details. Enter the required details and click Save. For more information, see Configuring proxy settings during activation.The Reset Druva inSync Password window appears.
- Enter a new password and click Save.
inSync client is now activated. You can choose to activate inSync client on subsequent devices.
Note: The Reset Druva inSync Password window does not appear if you are using single sign-on or your CS credentials to activate inSync.
Activating inSync on subsequent devices
After you activate inSync client on your first device, you must proceed to activate it on all your devices using your inSync username and the new password you have assigned to your inSync account. During activation, you will have two options:
- To add the device as a new one. If you select this option, data from both your devices will be backed up. You can also restore data to both your devices.
- To replace your existing device with the new one. If you select this option, only data from your new device will be backed up. You will not be able to backup or restore data to the replaced device.
If your administrator has allowed system and application settings to be backed up from your devices, you will also have the option of restoring the system and application settings on your existing devices to your new device.
To activate inSync client on subsequent devices
- On the Activating Druva inSync window on your subsequent device, enter the Server URL, Email, and Password provided in the activation email.
- Click Activate.
- If required, you are prompted for proxy server details. Enter the required details. For more information, see Configuring proxy settings during activation.
- Add or replace your device.
- To add a new device, select Add this new device to my account.
- To replace an existing device, select Replace an existing device, and from the list of devices, click the device that you want to replace.
- (Optional) Restore system settings from one of your other devices.
- Select Do you want to restore system settings on this device.
- From the list of devices, click the device from which you want to restore system settings.
- Click Finish. inSync client is activated. If you are replacing an existing device, the Restore window appears. If required, restore data from the old device to the replacement device. For more information about restoring data, see Restoring data using inSync client
Starting a backup
Your inSync client is configured to automatically take backups at regular intervals. In addition to these automatic backups, you can force a backup at any time.
Before you begin: Make sure you have configured the backup folders from which data will be backed up: Once you click on the druva icon in the tray it will open the client to configure and backup, please follow the below screenshots to configure.
Note: We recommend that you perform your initial backup whilst connected to the CS Wired network so that it completes quickly.
Click on Add Folder and choose whichever folder you desire to backup as in the below screenshots:
To start a backup
- Click Backup on the action bar.
Backup from your device starts. A backup progress bar is displayed on the Summary page.
Cancelling a backup
To cancel a backup that is in progress.
- On the left navigation pane, click Summary.
- In the backup progress bar, click the cancel icon.
Pausing inSync client
When you pause inSync client, it ceases to backup data to inSync server. If a backup is in progress at the time of pausing inSync, it is put on hold. A paused inSync client starts backing up data when you manually resume it. However, the inSync administrator can configure inSync such that a paused inSync client automatically resumes at the next scheduled backup.
Note: You can pause inSync client only if the inSync administrator has assigned you the right to do so.
To pause inSync client:
On the action bar, click Pause.
Resuming inSync client
When you resume inSync client, it starts backing up data to inSync. If a backup is in progress at the time of pausing inSync, it is put on hold. On resume, the backup continues from the point it was put on hold.
To resume inSync client
- On the Summary window, click Resume.
To restore data using inSync client:
- On the action bar, click Restore. The Restore window appears.
- From the Devices list, select the device from which you want to restore data. List of snapshots from the device is displayed.
- From the Snapshots list, select the snapshot from which you want to restore data. Files and folders backed up with the snapshot are displayed.
- Browse and select the files and folders that you want to restore, and then click Restore to Device. The Restore to Device window appears.
- From the Restore to device list, select the device to which you want to restore data.
- Select the location where you want to restore data
- To restore data to the desktop of the selected device, select Desktop.
- To restore data to its original location on the device it was backed up from, select Original Location.
- To restore data to a custom location, select Custom location and then specify the path.
- Click OK.
Viewing restore queue
To view the restore queue
- On the restore bar, click View Details.
The Restore Details window appears. It lists the queued restore activities along with the ongoing and the recently completed ones.
Note: The restore bar is visible at the bottom of the Restore window or the Restore page as long a there is at least one restore in queue.
Cancelling restore activities
You can cancel restore activities that are in progress or are in the queue.
To cancel restore activities
If you can go to any browser (I.E, Firefox, Safari etc.) and type http://webrestore.cs.ucl.ac.uk in the address bar it will open up a web portal for you to login with email-id and password.
To restore and access data via a web browser:
1. Open http://webrestore.cs.ucl.ac.uk
2. You should not see any certificate errors but if there are any errors then you will see a certificate warning. In Firefox it will look like this:
3. To continue in Firefox select I Understand the risks and then Add Exception. At the Add Security Exception select Confirm Security Exception
Please login using your email-id and password that was supplied to you in the activation email to see all your backed up devices. If you have reset and forgotten your email-id or password, please contact TSG support at firstname.lastname@example.org or go to the CS helpdesk on the 4th floor or ring 37280.